Our island may be remote, but that doesn’t mean you won’t have access to everything you need during your stay. Koh Tao is an incredibly safe destination, and most visitors leave without ever needing any assistance. But it’s good to know how and where to access help if you do.
The Koh Tao Immigration Centre opened in 2021, and provides a helpful and efficient service for visitors – without the hassle of leaving this island. It is located next to the police station and government offices in Chalok, and is open from 08.30 – 16.30 Monday to Friday.
Please note that visa requirements and rules are updated regularly, so it’s always best to plan ahead. Check the latest travel requirements for Koh Tao.
We recommend tourists keep their insurance details close to hand and note the following services’ contact details and opening hours.
The Koh Tao police station is located next to the immigration and government offices in Chalok, and is open 24 hours.
The Koh Tao Tourist Police are a group of Thai and western volunteers. They are on hand to help with translations and assistance in the event of non-criminal disagreements or disturbances.
Koh Tao Rescue is a nonprofit organization providing round-the-clock land and sea assistance. Their office is located in Chalok, next to the police station, Koh Tao immigration center, and government offices.
Koh Tao has its own government hospital and several private clinics. Whichever you use, you will need to show identification to register for an appointment or treatment. All are familiar with processing patients under the terms of their travel insurance policies, where required.
Koh Tao government hospital is located just off the ‘up road’ in Mae Haad and is open 24 hours. It has English-speaking staff and can deal with most medical issues in-house, although evacuation services to larger hospitals on Samui or the mainland are available if required.
You will find private clinics and pharmacies in all of the main villages of Koh Tao. Opening times and doctor availability varies, but all offer consultations for minor illnesses and injuries, and dispensary services for medication.